Elizabeth Leak-Flythe
Skilled and Savvy Business and Supply chain professional
- Role
- Order Manager at ABB
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Elizabeth Leak-Flythe
Hello, I am Elizabeth R. Leak-Flythe – having 20+ years of highly transferable experience…
Experience
Order Manager
Aug 2020 — Present · NC, US
I provide quality customer service to all the commercial/domestic clients in processing post-order transactions and identifying and resolving individual concerns to improve customer satisfaction and retention. Enhanced clients’ satisfaction and experience by identifying and resolving clients’ concerns. Achieved competitive advantage by realizing customer\'s purchase behavior and forecasting clients\' needs and expectations to meet business growth targets. Encouraged cross-team communication, while coordinating with clients regarding product information, engineering specifications, production requirements, quality assurance, shipping, service, and warranty. Streamlined documentation and recorded management processes, while providing relevant information to senior management for decision making purposes.
Education
Saint Augustine’s University
Bachelor's degree, Non-Profit/Public/Organizational Management
Queens University of Charlotte
Master of Arts - MA, Communications
Fayetteville State University
Graduate certificate, Enterprise Systems/ SAP
2022
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