Elizabeth Joseph
Retail Sales Manager @Avant Solutions, Chatr Mobile Authorized Agent
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WORK HISTORY
Retail Sales Manager @Avant Solutions, Chatr Mobile Authorized Agent
Toronto, ON, CA
Manage retail operations on a day to day basis that includes staffing, opening and closing daily cash management and preparing schedules etc.• Provide necessary training and mentoring for new joiners.• Monitor, assist and provide necessary feedback to employees to maintain required standards.• Provide necessary sales figures, promotional data and trending reports for data analysis and forward planning.• Ensure customer operations are maintained with quality and respective standards. • Contact the merchandising team to ensure that the necessary branding updates are fulfilled to the respective store based on R- plan tool.• Ensure that the customer’s complaints, escalations are handled and managed in compliance to the company policies.
EDUCATION
University of Mumbai
Bachelors of Commerce , Business/Commerce, General
Lambton College
Postgraduate Degree, International Business
ABOUT ELIZABETH JOSEPH
At Avant Solutions, we lead retail operations, ensuring excellence in customer service and operational standards. My role encompasses staff management, sales analysis, and strategic planning, drawing upon a strong foundation in negotiation and relationship building that I cultivated during my postgraduate studies in International Business at Lambton College.With a focus on mentoring and quality assurance, our team consistently meets performance benchmarks. I\'m poised to leverage these competencies in a dynamic environment that values innovation and growth, aiming to contribute meaningfully to business development and team success.
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