Elizabeth H.
Financial Services | Data and Analytics Executive | Strategy and Transformation Executive | Enterprise Capabilities
- Role
- Executive Director at USAA
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Elizabeth H.
Elizabeth (Beth) Hinshaw builds high-performing multi-function organizations that use specialized expertise to identify, meet and measure success for enterprise-level needs. She has grown and managed global technical consultative teams (80+ employees) and has led organizational strategy and operations for enterprise-level departments of 400+, delivering consumer and commercial capabilities in financial services and generating millions in net savings and revenue. Focus areas: consumer needs and interactions across banking, insurance and wealth management; driving value for consumers through marketing, service and operational excellence. Building data-based capabilities that make a difference. Creating effective feedback loops and designing for highly regulated environments. Establishing new functions; building engaged teams. Beth is co-inventor on two patents that advance the field of data quality management in support of business insights.Strategic Planning | Functional Management | Data Storytelling | Change Management | Communications | Leadership Development | Business Management | Consumer Behavior |Profile: Executive Director | Managing Director | Senior Vice President |$55M+ technology investment portfolios$100MM+ departments
Experience
Executive Director
May 2025 — Present · Charlotte, NC, US
Head of Strategy and Operations for Data, Analytics and Modeling at USAA Bank. Evolve and lead functions of the Bank\'s CDAO and Member Experience department including chief of staff; analytic planning, enablement and modernization; technology investment portfolio management; and cross-bank analytics in support of Bank strategy.
Education
Duke University
BS
Columbia University - Columbia Business School
MBA
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