Elizabeth Gallagher

About Elizabeth Gallagher

Terminal Operations SupervisorNov 2019 to PresentHeniff Transportation - Joliet, ILOversees daily operations and activities to ensure efficiency, productivity, and profitability by managing resources, improving processes, and supervising staff. Logistics Supervisor Oct 2010 to Oct 2017Vintage Tech LLC - Romeoville, ILReview new customer orders and requests and manually entered data into a centralizeddatabase. Oversee scheduling for the day-to-day activities of 2 transportation employees.Manually create shipments, assign carriers and dispatch shipments. Forward client-related quality and service issues to the appropriate manager for resolution. Communicateall emergencies, delays due to weather and carrier schedule changes to customers andsupervisors. Coordinate rush orders and order changes. Resolve problems for customers,warehouses and carriers. Produce bills of lading and update shipment status information.Monitor shipments to guarantee on-time delivery. Exhibit strategic leadership and foresight in support of long-range sales growth. Build partnerships with local organizations toincrease company offerings and improve services. Produce and review expense reports for 50+ employees. Review and send invoices. Pull Aging reports for accounting.Departmental, Cashier, Customer Service/Money Center Aug 2008 to Feb 2011Walmart Supercenter - Joliet, ILWorked sales floor, assisting customers. Organized exchanges and returns. Handled largeamounts of currency. Highly skilled in customer service.

Experience

1. Operations Supervisor

   Heniff Transportation Systems

   Nov 2019 — Present

Education

• Joliet Junior College

  Prerequisites, Criminal Justice/Law Enforcement Administration

  2009 — 2010

• Lincoln-Way Central High School

  HS Diploma

  2004 — 2008