Elizabeth Frank
Senior Director, Learning Operations @ASAE: The Center for Association Leadership
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WORK HISTORY
Senior Director, Learning Operations @ASAE: The Center for Association Leadership
Directed enterprise learning and business strategy and digital ecosystem modernization, overseeing design and delivery of in-person, hybrid, digital, and AI-enhanced courses, micro-credentials, and certificate programs.Served as internal thought partner on learning design, piloting tools to accelerate asset production and personalize learner pathways.Led LMS and project management system RFPs, platform selection, governance frameworks, and cross-system integrations in partnership with IT and analytics stakeholders.Managed $10M learning portfolio and budget with focus on operational efficiency, scalability, and quality assurance.Advanced workforce development through design thinking methodologies, adaptive credential pathways, and learner-centric digital architectures.Mentored and upskilled internal teams and SMEs in AI literacy, digital content authoring, and data-informed instructional design.Supervised staff and volunteer experts while coordinating across 8 departments and 20+ stakeholder groups to accelerate adoption of technology-driven learning initiatives.
EDUCATION
George Mason University
M.S., Conflict Analysis and Resolution
Virginia Wesleyan University
B.A., International Affairs, Political Science, Spanish
ABOUT ELIZABETH FRANK
I am a senior learning and professional development leader with deep experience designing and scaling enterprise learning strategies that align workforce capability, credentialing, and business goals. I lead the development of in-person and digital learning portfolios, including courses, micro-credentials, and certificate programs, with a strong focus on quality, governance, and long-term sustainability.My background spans learning technology strategy, LMS and systems integration, credentialing frameworks, and operational transformation. I bring a business-minded approach to education—optimizing resources, strengthening delivery models, and expanding access to high-impact learning experiences.Known for collaborative leadership, I partner closely with executives, cross-functional teams, subject matter experts, and external stakeholders to drive adoption, manage change, and embed learning as a strategic enterprise function.
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