Elizabeth Diaz-Esquivel
Manager, Customer Success Digital Operations at Okta
- Role
- Manager, Customer Success Digital Operations at Okta
- Location
- Amarillo, TX, US
- LinkedIn followers
- 500 followers
About Elizabeth Diaz-Esquivel
I am an accomplished customer success operations professional with extensive experience providing the leadership and direction needed to drive the achievement of key organizational customer success-related business goals and objectives. I am able to develop and execute strategy based on best practices, innovation, and wide-ranging business intelligence to support key customer success initiatives and drive business process improvement. In addition, I bring proven strength building and maintaining long-term, professional relationships with strategic business partners and stakeholders based on the effectiveness of the solutions provided. I am continually recognized for the ability to deliver impactful results while leading in fast-paced, dynamic business environments. Areas of Expertise Include:Business Solutions • Customer Success Operations Leadership • Certified Gainsight Administrator •Service Excellence •Program Management • Agile Methodologies • Quality Control & AssuranceData Integrity • Customer Success Operations • Business Process ImprovementStrategic Business Partnerships • Key Account Management • Strategy & ExecutionAnalysis & Reporting • SaaS Solutions • Operational Effectiveness
Experience
Manager, Customer Success Digital Operations
Oct 2023 — Present
Education
Vanderbilt University
Bachelor of Arts - BA, Film Studies
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