Elizabeth Dawson

Sr. UX Researcher and Qualitative Moderator

Role
Senior Manager Service Design, Customer Support & Advocacy at United Airlines
Location
Elgin, IL, US
LinkedIn followers
500 followers

About Elizabeth Dawson

Outstanding record of managing multiple projects and tight schedules with flexibility…

Experience

  1. Senior Manager Service Design, Customer Support & Advocacy

    United Airlines

    Sep 2023 — Present · Chicago, IL, US

Education

  • Northern Illinois University

    Master of Arts

    2005 — 2008

  • Riva Market Research Training Institute

    Completed Course

    2013 — 2013

Skills

  • Indesign
  • Usability Testing
  • Dreamweaver
  • Illustrator
  • Editing
  • Adobe Acrobat
  • Copy Editing
  • User Experience
  • Information Architecture
  • Research
  • User-Centered Design
  • Flash
  • Social Media
  • Content Management
  • Focus Groups
  • Technical Writing
  • Html
  • Copywriting
  • Css
  • Visio

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Elizabeth Dawson — Senior Manager Service Design, Customer Support & Advocacy at United Airlines in Elgin, IL, US | Unifers