Elizabeth Lisa James
Fintech and ATM Industry * Customer Service Management * Data analysis and KPIs * US and Latin America Markets *
- Role
- Service Delivery Manager, Sr at FIS
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Elizabeth Lisa James
Accomplished and self-driven professional with expertise in commercial and operations management in US and Latin America. Analytical and process-oriented leader experienced in solution-based selling strategies, enhancing processes and training and motivating teams to become customer-centric. Strong communicator and relationship builder committed to goals, objectives, and results, thriving under pressure and challenges. Anticipate market changes and trends, adapt to new products, industries, and company cultures and endorse teamwork, positive attitude, and professional work ethic.Skills and expertiseProject Management | Process Improvement | Data Analysis | Customer Onboarding Training & Retention | Financial & KPI Capabilities for P&L & Forecasting | Microsoft Office Suite - CRM | Salesforce & Oracle | Bilingual in English & Spanish & Fluent in Portuguese
Experience
Service Delivery Manager, Sr
Jun 2023 — Present
Education
Universidad de Belgrano
Bachelor's degree, Information Technology
Universidad del CEMA
Master of Business Administration (MBA), Masters in Business Administration
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