Eliza Perry

About Eliza Perry

Dedicated and results driven Customer Success leader with years of experience in developing sustainable processes and fostering positive team cultures. Throughout my career, I have focused on creating customer centric strategies that ensure operational efficiency and enhance team cohesion.My expertise encompasses developing detailed methodologies that emphasize ownership, critical thinking, and attention to detail while moving fast. I excel in building mission driven teams that swiftly implement innovative solutions, consistently achieving and exceeding goals. My approach prioritizes fostering an environment where each team member feels valued and empowered to contribute their best work.I am committed to continuous improvement, leveraging data-driven insights to refine processes and drive strategic decision making. By staying attuned to industry trends and emerging technologies, I ensure my approaches remain cutting edge and effective. My goal is to navigate evolving market landscapes successfully while maintaining a strong focus on customer satisfaction and operational excellence.

Experience

1. Customer Onboarding Manager, Government & Enterprise

   brightwheel

   Mar 2023 — Present

Education

• School for International Training

  Peace Studies and Conflict Resolution - Gulu, Uganda

  2012 — 2012

• The College of Wooster

  Bachelor's degree, Sociology

  2010 — 2014