Eliza Pattinson
Director of Operations and Asset Management @Grainger Plc
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WORK HISTORY
Director of Operations and Asset Management @Grainger Plc
Newcastle upon Tyne, GB
Grainger plc, a FTSE250 company, is the UK’s largest listed residential landlord, with rental homes in its portfolio, and a pipeline which will see it double in size, investing over £2bn to deliver a further new homes for rent across the UK.Leading the in-house operations platform and asset management functions for this diverse portfolio of residential and commercial real estate assets.Collaborating closely with acquisition and development teams to ensure seamless transition from acquisition/development to operations.Leading the UKs largest Building to Rent Portfolio; On-site resident service team; leasing team; building safety/FM; customer experience team, responsible for driving customer satisfaction, retention and NPS.Developing and implementing strategic plans to maximise asset value, optimise operating income through revenue enhancement and cost reduction, and achieve investment objectives. Using innovative operations platform to streamline processes and enhance efficiency.Through asset hierarchy strategy, executing property sales to achieve business objectives.
EDUCATION
Northumbria University
BSc (Hons) Housing Development, Residential Development
Northumbria University
BA Housing Studies, Residential Public and Private Housing
SKILLS
ABOUT ELIZA PATTINSON
Results-driven professional with a proven track record in the residential real estate investment sector. Adept at driving strategic growth, maximising asset value across the full spectrum of property lifecycle, from acquisition strategies to seamless operations, efficient asset management, and successful sales execution. With a proven track record of implementing progressive strategies and leading high-performing teams, I am committed to leveraging innovation and technology to optimise processes and enhance overall performance while ensuring exceptional experiences for customers.
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