Elissa Kuykendall Unton
People-first Operator | Solving big problems through data, strategy & heart | Building systems where teams thrive and impact scales
- Role
- Founding Director of Operations (Services) at Better Angels
- Location
- Manhattan Beach, CA, US
- LinkedIn followers
- 500 followers
About Elissa Kuykendall Unton
I’m an operator who loves solving big problems with great people. I believe the point of…
Experience
Founding Director of Operations (Services)
Nov 2022 — Present · Los Angeles, CA, US
Vision. Strategy. Implement. Operate. Report. Improve. Scale.As an operations leader, I leverage my experience as a startup founder to drive research, develop strategies, test approaches, and iterate for continuous improvement. I excel in leading the documentation of successful strategies and expanding operations into new areas. •Developed and tested a strategy for hyper-local neighborhood volunteer groups to collaborate in meeting the urgent needs of neighbors experiencing homelessness.•Orchestrated 28 events in 9 neighborhoods in 2023; scaling to 54 events in 16 neighborhoods In 2024 with 18 anchor partners. •Identified and engaged key local stakeholders, including faith leaders, non-profit employees, volunteer groups, service coalitions, and government service providers, fostering collaborative and efficient event planning.•Envisioned and executed a zip-code level survey of livability and housing needs, involving scoping work and collaboration with a respected survey firm, enhancing community understanding and engagement.•Attracted top talent for 4 leadership roles through strategic networking and one posted job application, demonstrating a keen eye for talent and organizational fit.•Researched and implemented a cloud-based, affordable, and flexible Volunteer Management System, collaborating cross-functionally with technical team leaders to meet operational needs.•Developed requirements and workflows for software tailored to neighborhood population needs, collaborating closely with the product director to ensure alignment with strategic goals.Grew team to 4 FTE and more than volunteers.
Education
California State University, Fullerton
B.A.
USC Marshall School of Business
MBA
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