Elissa Shepherd Chartered

Senior HR Business Partner (Ftc) @Capita

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Senior HR Business Partner (Ftc) @Capita

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In this interim role across the Health Advisory Assessment Service (HAAS), aligned to Capita\'s work with the Department for Work and Pensions, I lead the HAAS HR team and partner with senior leaders to design and deliver people plans that support business priorities, drive engagement and enable high performance, contributing to organisational change initiatives, advising on complex ER matters and supporting talent development and workforce planning, bringing a pragmatic, commercial and solutions-focussed approach to every challenge.

EDUCATION

2018 — 2019

ICS Learn

CIPD Level 5 in HRM, Human Resources Management and Services

2012 — 2015

The Manchester Metropolitan University

Bachelor’s Degree, English Literature

N/A

Acacia Learning

Postgraduate Degree, Human Resources Management and Services

SKILLS

Sickness Absence ManagementInterviewsPresentation SkillsMicrosoft ExcelInterviewingHuman ResourcesMailchimpHR PoliciesEmployment LawOracle HRResearchCustomer ServiceInductionCitationClient ConfidentialityAssessment CenterPerformance AppraisalAnalysisTeamworkFohStudent RecruitingSupervisory SkillsCharity WorkProduction SchedulesManagementSage AccountsStatistical Data AnalysisCommunicationCipdTutoringLeadershipPhone EtiquetteExit InterviewsTime ManagementNote TakingEmployee Relations

ABOUT ELISSA SHEPHERD CHARTERED

Senior leader with a proven track record of delivering complex HR change at scale. Led…

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Elissa Shepherd Chartered — Senior HR Business Partner (Ftc) at Capita in London, GB | Unifers