Elisha Barigela
Production Support Engineer | Amazon | SQL, Linux, ITIL, AWS, ServiceNow | Expertise in Application Optimization & 24x7 Support
- Role
- Production Support Specialist at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Elisha Barigela
Application and Production Support Engineer with 4+ years of L2/L3 experience delivering…
Experience
Production Support Specialist
Feb 2025 — Present · Bengaluru, IN
Provided L2 technical support for DASCO’s shopping companion features/tools• Monitor & troubleshoot mission-critical services (Maps, Search, Product Location, Dash Cart)• Reduce downtime and improve reliability for promotion/ad platforms• Conduct root-cause analyses, manage security compliance, and optimize repair processes• Act as technical SME; organize knowledge sharing and progress review meetings
Education
JNTU Anantapur
Bachelor of Technology - BTech
2010 — 2014
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