Elisha Syiemiong
Administrative Assistant @Enforcement Directorate
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WORK HISTORY
Administrative Assistant @Enforcement Directorate
Shillong, IN
EDUCATION
North-Eastern Hill University
Master of Business Administration - MBA
North-Eastern Hill University (NEHU), Shillong
Bachelor of Business Administration - BBA
ABOUT ELISHA SYIEMIONG
Dedicated and customer focused Phone banking officer, experiencing in providing exceptional service,resolving queries, and promoting financial products.Delivering top-notch customer services in handling customer queries,resolved issues and provide product information on banking product and services.Conducted needs assessments and offered tailored banking solutions.Utilised strong listening skills to address customer concerns.Processed transactions,transfers and account maintenance.Maintained accurate records and adhered to compliance standards.Collaborate with internal teams to resolve complex customer issues. SKILLS Excellent communication and interpersonal skills. Strong problem-solving and conflict resolution abilities. Proficient in banking software and systems. Ability to work under pressure and meet targets. Strong attention to detail and organizational skills.
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