Elise Dear
Senior Solutions Engineer at Google
- Role
- Senior Solutions Engineer at Google
- Location
- Erie, CO, US
- LinkedIn followers
- 500 followers
About Elise Dear
My top priority is a positive customer experience. I consistently look for ways to…
Experience
Senior Solutions Engineer
May 2021 — Present
Deliver solutions to enable the success of Google Cloud consumer products- Configure, test, launch and maintain end-to-end customer contact systems- Delivered support technology launches for new products: Gmail VSP program, Google Panels study, Waymo, and AppSheet- On-time system configuration of content delivery systems, agent tooling, automated workflows, and customer support user journeys.
Education
Emmanuel Center
High School Diploma
2005 — 2008
University of the People
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
2014 — 2020
Skills
- Time Management
- Social Media
- Close Attention to Detail
- Community Outreach
- Customer Service
- Typing
- Highly Detail Oriented
- Customer Satisfaction
- Strongly Self-Motivated
- Organization
- Event Planning
- Process Efficiency
- Office Administration
- Communication
- Phone Etiquette
- Telephone Skills
- Always Willing to Learn
- Always Punctual
- Filing
- Invoicing
- Microsoft Office
- Nonprofits
- Social Networking
- Teamwork
- Management
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