Elise Ratchford
Flights Solutions Consultant @ Google
- Role
- Client Success Manager at Hinge Health
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Elise Ratchford
As a Customer Success Manager at Google, I leverage my Fitbit expertise to manage and grow software and hardware programs with strategic healthcare partners.I am passionate about creating positive impact for both internal and external stakeholders, through delivering onboarding resources, impact reporting, and product consulting. I have successfully launched and supported several innovative initiatives, from large Medicare Advantage offerings to partnerships with health tech startups. I am adept at facilitating client change management, assessing client needs, and directing bespoke solutions.
Experience
Client Success Manager
Oct 2025 — Present
Education
Smith College
Bachelor of Arts (B.A.), Psychology
2005 — 2009
Skills
- Research
- Human Resources
- Outlook
- Recruiting
- Lexis
- Powerpoint
- Interviews
- Microsoft Office
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