Elise Harvey

Assistant Director of Food and Beverage @Hilton Tampa Downtown

Tampa, FL, US

Direct and organize the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.• Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.• Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, and Housekeeping.• Implement effective controls of food, beverage and labor costs.• Ensure compliance with health, safety, sanitation and alcohol awareness standards.• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward.• Collaborate with Executive Chef in interacting with guests and clients to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly.• Manage departmental budgets to ensure effective controls of food, beverage, and labor costs.

SUNY Brockport

Bachelor of Science (BS), Psychology

SUNY Brockport

Master of Science (M.S.), Recreation Management