Elise Galli

About Elise Galli

I’m an operations leader with over a decade of experience in high-touch service industries, including hospitality, healthcare, and mental health services. Known for creating people-first environments, I specialize in building systems that improve team performance, elevate customer experiences, and streamline complex operations.My background in hotel and resort management sharpened my skills in team leadership, budget oversight, and cross-functional coordination. More recently, I’ve applied those same principles to healthcare operations—closing service gaps, enhancing patient satisfaction, and supporting executive leadership through organizational change.Whether leading renovations, implementing onboarding programs, or managing remote teams, I bring a calm, solutions-oriented approach and a commitment to operational excellence. I thrive in mission-driven environments where care, efficiency, and human connection drive success.Let’s connect if you\'re looking for a leader who blends strategic thinking with a heart for service—and who’s ready to help your organization run smoother, smarter, and more soulfully.

Experience

1. Director of Operations

   Hotel Milo Santa Barbara

   Oct 2024 — Present · Santa Barbara, CA, US

Education

• Prescott College

  Cultural and Regional Studies

Skills

• Crew Scheduling
• Front Office
• Revenue Analysis
• Housekeeping
• Highly Detail Oriented
• Reservation
• Bilingual-English/Spanish
• Hospitality Industry
• Resorts
• Opera
• Pre-Opening
• Hotel Management
• Conflict Resolution
• Employee Training
• Concierge Services
• Opening Hotels
• Hospitality Management
• Makeup Artistry
• Hospitality
• Food & Beverage
• Customer Service
• Training
• Catering
• Adp Payroll
• Hotels