Elise Blankenship
Law Firm Key Account Manager Patent Solutions @Questel
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WORK HISTORY
Law Firm Key Account Manager Patent Solutions @Questel
Develop and maintain strong, long-term relationships with key law firm clients to understand their service/software needs and business objectives- Serve as the primary point of contact for assigned law firm accounts, ensuring high levels of client satisfaction and engagement- Identify growth opportunities within existing accounts and propose solutions to maximize client value and satisfaction- Analyze client data to identify trends, opportunities for improvement, and areas for growth- Lead negotiations for contract renewals and service agreements, ensuring favorable terms for both the client and the firm- Negotiate contract renewals and service agreements on behalf of the firm and the client, ensuring both favorable terms are achieved- Maintain contract compliance throughout the lifecycle of the contract.
EDUCATION
Morton College
Associate's degree
Morton College
Bachelor of Business Administration - BBA
ABOUT ELISE BLANKENSHIP
Dynamic Account Manager with 9 years of experience in account management and executive roles, adept at building strong client relationships and driving sustainable business growth, including 6 years in B2B SaaS sales. Proven track record of acquiring new business and managing high-value accounts, leveraging strategic insights to uncover upsell and cross-sell opportunities. Adept at collaborating with cross-functional teams to deliver tailored solutions that enhance client satisfaction and operational efficiency. Committed to leveraging my expertise in technology and sales strategy to contribute to organizational success and exceed performance targets.\"Sales is a relationship business. It is a people business. It is emotional business”- Meridith Elliot Powell
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