Elisabetta Galvagni
Project Delivery Manager at Leader Tobacco Company @Accenture
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WORK HISTORY
Project Delivery Manager at Leader Tobacco Company @Accenture
I lead two CRM teams of nearly 30 professionals, including 22 direct reports across four countries, delivering global Salesforce Marketing Cloud initiatives with precision and impact. I oversee the end-to-end project lifecycle (developing strategies, building new functionalities, and rolling them out across diverse markets). My role involves orchestrating all aspects of the project lifecycle, ensuring effective communication, resource allocation, and timely execution.In my role, I act as the key point of contact for clients, Accenture teams, market representatives, and stakeholders at all levels. By fostering open communication channels and understanding diverse perspectives, I ensure alignment of objectives, mitigate risks, and drive successful project outcomes.My mission is simple: turn strategy into execution, maximize value at every interaction, and help clients achieve their objectives while exceeding expectations.
EDUCATION
ESSEC Business School
Master of Science (MSc) - Exchange
Università di Trento
1° ciclo - Laurea L
Università Commerciale 'Luigi Bocconi'
Master of Science (M.Sc.)
Liceo Classico "Antonio Rosmini"
95/100
SKILLS
ABOUT ELISABETTA GALVAGNI
I am a Technology Consulting Manager working at Accenture within the Consumer Goods & Services Industry, specialized in delivering Salesforce-based solutions for Retail Execution and Marketing campaigns.I am entrusted with overseeing the seamless delivery of a global project for my SFMC team. My role involves orchestrating all aspects of the project lifecycle among multiple markets and teams, ensuring effective communication, resource allocation, and timely execution. I thrive in environments that demand meticulous planning, strategic thinking, and collaborative teamwork to achieve ambitious objectives on a global scale.I am passionate about marketing, digital innovation and CRM solutions. I have a curious mind and am keen on learning new ways to make my work and team better.I’m a big believer in the power of data to uncover problems and highlight solutions.I love to work in and to create a positive team environment, open to discussion and ideas.I have a 5+ year experience in implementing and customizing Salesforce-based solutions that help companies to add value and reach their objectives.I am a Salesforce Certified Marketing Cloud Email Specialist and Salesforce Marketing Associate.Overall, I have been working with Salesforce Marketing Cloud, Salesforce Sales Cloud, and Salesforce Service Cloud for more than 6 years now.My specialties also include: negotiations, planning and development, relationship management, market analysis, digital media, consumer behavior, brand awareness, and omni-channel marketing campaigns.When I’m not on the job, I love running at the park, booking last-minute flights to explore new places or visit friends, and indulging in my love for reading.
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