Elisabeth James

About Elisabeth James

Seasoned executive with a proven record of successfully balancing financial results, associate engagement, customer satisfaction and community service. I am inspired by the complex challenges of leadership in a rapidly changing world and possess a combination of analytical and interpersonal skills which allow me to set strategic vision, build organizational effectiveness, develop talent, cultivate culture and foster collaboration. I believe the most essential human resource is determination, which is the bridge between our goals and achievements. I set high standards of integrity, accountability and achievement for myself and for my team. Experienced in union & non-union environments; convention, luxury, mountain and desert/golf resort and select service hospitality brands plus cruise and restaurant industries; not-for-profit leadership; community and customer relations; corporate headquarters and owner relations; financial analysis and reporting; budgeting and forecasting; marketing strategy and evaluation; proforma / ROI development; capital project management; performance management and mentoring; certified in service culture training, behavioral interviewing and Six Sigma; public speaking, not for profit fundraising and community service.

Experience

1. Chief Operating Officer

   Downtown Seattle Association

   Jun 2016 — Present · Seattle, WA, US

Education

• Tufts University

  BS

• eCornell

  Certficate Program