Elisabeth Green

About Elisabeth Green

Highly effective and innovative Product Management Executive with demonstrated success in customer-focused industries. Established track record in providing leadership and strategic vision to achieve revenue, profitability, and market-share objectives. Proven analytical and problem-solving skills. Successfully managed multiple large-scale projects simultaneously from concept to implementation. Team leader with strong communication skills, solid work ethic and commitment to excellence. Key Achievements: • Increased annual revenue by $20-60M by implementing a state-of-the-art automated Revenue Management system • Improved revenue forecast accuracy by 10 points resulting in an estimated $2.5M annual revenue improvement • Implemented Fare Families, an easy side-by-side comparison of cabin and fare attributes with a projected $14M annual revenue increase • Developed and managed departmental operating budget of over $577 million distribution channel costs • Realized $2.4M annually through the promotion, pricing and distribution of airline-focused data and analytical products • Reduced costs by 8% and increased internet revenues to $800M through a comprehensive electronic commerce and distribution strategy • Coordinated the transition of IT systems from in-house development to an outsourcing provider requiring over 340 programming man-months. • Planned and designed $75 million incentive agreement program to promote US Airways services through travel agencies

Experience

1. Director - Revenue Products, Planning and Analytics

   Amtrak

   Mar 2011 — Present · Washington, DC, US

   Responsible for product management, decision support tools, operations research and business analysis pertaining to pricing, revenue management and capacity utilization. Identify and spearhead Pricing and Revenue Management (PRM) system enhancements. Oversee PRM capital projects. Create, develop and support reporting and analytical tools utilized for tactical and strategic decision-making. Manage a team of 6 employees.• Develop statistical models and predictive analytics to quantify revenue benefits associated with corporate objectives• Lead a diverse cross-functional team to implement RideReserve, a program that allows Multi-ride passengers to confirm travel and ensure physical distancing • Initiate an auction product allowing customers to make offers on premium services, enabling increased return on unsold premium inventory• Implemented new revenue management system, including vendor selection and management (RFP, SOW, contract negotiation), business/functional requirements, project management, and budget ($15M) with an estimated annual revenue increase of $20-60M • Executed inventory control enhancements resulting in $1.6M annual revenue increase• Collaborated with Scheduling and Marketing departments to increase revenues over $8M through optimized capacity management analysis using car cut and spill modeling. • Analyzed effectiveness of promotional and sales campaigns. Flash sales resulted in over $4M in incremental revenue. • Implemented Fare Families, an easy side-by-side comparison of cabin and fare attributes with a projected $14M annual revenue increase • Created and initiated 5 year Pricing and Revenue Management (PRM) vision and product roadmap • Automated monthly, weekly, quarterly reporting reducing processing time by 50%. Updated distribution to online website• Oversee department operating budget. Manage capital budgets and information technology needs with both internal and external partners

Education

• St. Lawrence University, New York

  BS

• Rochester Institute of Technology, New York

  MBA