Elisa Smith

About Elisa Smith

Certified Meeting Planner who is passionate about creating successful events, exceptional teams, and successful growth strategies. My career sits at the intersection of event execution and operational leadership. I’ve led multi-million-dollar programs, built and mentored high-performing teams, and implemented systems that drive both efficiency and exceptional client experiences.From managing events from 15 - attendees to overseeing operations across multiple markets, I bring a unique ability to zoom in on the details while building structures that support long-term growth.What I do best: • Build and lead high-performing, engaged teams • Design and implement scalable operational processes • Deliver memorable, complex programs with precision and creativity • Align cross-functional teams around clear goals and outcomesI’m especially passionate about developing leaders, fostering strong team cultures, and creating environments where people—and organizations—can grow.

Experience

1. Vice President, Operations & Training

   Csi Dmc

   Jan 2024 — Present

   I work to manage and mentor Event Management team, particularly in designated growth markets for CSI DMC, and operate programs for key accounts. My day to day includes:• Providing leadership in the day-to-day operations of growth markets, currently overseeing three markets with Associate Directors of Event Management and in two others working directly with Event Management team members in the market• Develop operational best practices• Assist with hiring operations team members and provide hands-on training to new hires and continued growth and development to existing employees • Ensure Event Management team is meeting key financial metrics and maintaining high operational standards• Operate Key Accounts across the continental United States

Education

• The University of North Carolina at Chapel Hill

  Bachelor's degree, Communication and Media Studies

  2003 — 2007