Elisa Oldrini

Senior Account Manager South-east @Ingevity

IT

Sales Account Manager for Italy, Turkey, Middle East and Africa.Products of Responsibility: HDO, Capa series, Caprolactone monomer, polyols and thermoplastics.Main application fields: coatings, hot melt adhesives, reactive hot melt adhesives, bioplastics, hot cast PU, cold cast PU, polymer resins, PUD, polyurethane resins, TPU.Main function: Manage sales territory and develop business within given product line and territory. Main objective is to increase sales and profitability for strategic business group. Duties also include management and development of customer relationships in order to grow our business through focused technical and business development activities.Work assignments: Manages sales process in the defined market area within given volume and price frames through visits, telephone or correspondence with customersCustomer visits & opportunities to be documented in CRM toolDevelop customer relationships towards deep multi-level relationships with healthy knowledge of customers short- and long-term needsAccurate forecasting of assigned accountsCustomer Requirements are known and documentedComplaints from customers are handled according to the routines

Università degli Studi di Milano

Degree in Industrial Chemistry, Industrial Chemistry

Liceo Scientifico Statale del Viale dei Tigli di Gallarate

High school diploma specializing in languages, English and German

Università degli Studi di Milano

Master degree in Industrial Chemistry and Management., Industrial Chemistry and Management.