Elin Gewirtzman
Platform Operations & Onboarding Specialist @Wolt
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WORK HISTORY
Platform Operations & Onboarding Specialist @Wolt
Supported onboarding and ongoing platform operations for new partner venues within a high-volume marketplace environment, configuring menus and platform settings to meet system requirements and operational constraints.• Managed complex menu structures, updates, and special launches across internal tools, ensuring accuracy, consistency, and usability despite limited system flexibility.• Identified recurring friction points in onboarding and update workflows, documented gaps, and implemented practical process improvements that reduced rework and manual intervention.• Worked cross-functionally with support, operations, and product-adjacent teams to resolve platform issues, maintain partner readiness, and support marketplace growth initiatives.
EDUCATION
University of Haifa
Bachelor's degree, Business in Asia
The Open University of Israel
UX\UI and Graphic Design
University of Haifa
Master's degree, Asian Markets
ABOUT ELIN GEWIRTZMAN
Platform operations and onboarding specialist working at the intersection of internal systems, partner experience, and operational execution. Supports partner success in high-volume, fast-moving digital environments by maintaining complex platform workflows, resolving friction points, and enabling teams to work effectively despite system limitations.Focused on how real users and internal teams actually interact with tools, processes, and constraints; identifying breakdowns, gaps, and inefficiencies, then translating them into clear, workable process improvements. Regularly works across support, operations, and product-facing functions to keep platforms usable, consistent, and scalable.Brings a background in marketing and business management, applied pragmatically to understand behavior, decision flows, and operational tradeoffs rather than theory. Known for navigating messy systems, creating structure where documentation or tooling falls short, and turning day-to-day operational insight into actionable improvements.
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