Elijah K.

Experience

1. Scheduling Operations Partner

   Meta

   Feb 2023 — Present · Seattle, WA, US

   Operational Efficiency & Stakeholder Engagement- Consistently improved key performance metrics such as candidate experience, interview volume and conduct rates, velocity, and scheduling escalations by driving strategic operational enhancements- Facilitated regular discussions with recruiting and business leaders, leveraging data insights to influence decision-making and improve operational efficiency- Partnered with Interviewing Operations PMs to execute scalable initiatives aimed at training and engaging interviewers, leading to enhanced interviewing capacity across multiple pipelinesInnovative Program Development- Developed and launched coordinator capacity measurement tools to provide managers with timely performance insights to optimize their teams effectiveness- Created comprehensive onboarding programs and conducted training sessions to quickly and effectively integrate new team members- Assisted in the creation and deployment of a centralized Interviewing Operations Dashboard, which enhanced efficiency by streamlining access to relevant interviewing operations data and minimizing the time required to compile regular reports from various dashboards.Project and Change Management- Developed and executed successful change management for the Meta Onsite Interviewing Pilot to enable Meta to bring candidates onsite for in-person interviewing- Led vendor scheduling operations transformation projects to streamline processes and workflows, establishing clear KPIs for success, and improving relationships between vendor and recruiting teamsVendor Management- Facilitated regular discussions with vendor managers to identify and resolve roadblocks for vendor coordinators, enhancing scheduling efficiency- Delivered timely and relevant recruiting and business updates to keep the team aligned to and focused on key priorities- Offered real-time feedback to vendor managers to foster continuous learning and development within the team

Education

• University of Washington

  Bachelor of Science (B.S.), Biology, General

  2011