Elijah Afere
Help Desk Support Engineer @ HSO Enterprise Solutions
- Role
- Help Desk Support Engineer at HSO
- Location
- Union, NJ, US
- LinkedIn followers
- 500 followers
About Elijah Afere
As a Help Desk Support Engineer at HSO, I provide technical support and troubleshooting for clients across various industries and platforms. I am proficient in computer setup, network configuration, software installation, and Office 365 administration. I have successfully resolved multiple complex and urgent issues, ensuring customer satisfaction and operational efficiency.I am passionate about learning new technologies and applying them to solve real-world problems. I am also polite, collaborative, and motivated, and I enjoy working with diverse teams and clients. My goal is to advance my career in IT and leverage my skills and expertise to create value and impact.
Experience
Help Desk Support Engineer
Jan 2023 — Present · New York, NY, US
Delivered daily technical support and troubleshooting across departments · Configured workstations and network settings to optimize performance · Installed and maintained enterprise software solutions · Administered Office 365, streamlining user access and resolving issues · Monthly account license audits with Global IT
Education
UCNJ Union College of Union County, NJ
Associate of Science, Computer Engineering
DeVry University
Bachelor of Science, Information Technology
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.