Eli Good

About Eli Good

Senior Program Manager specializing in Business Process Transformation and end-to-end value chain optimization. With 18+ years at a global leader, I drive operational excellence by leading complex programs, implementing enterprise systems, and championing continuous improvement.My expertise lies in:• Transforming Operations: Leading cross-functional initiatives to enhance efficiency, reduce costs, and scale global supply chains for seasonal and physical goods.• Driving Systems Strategy: Translating business needs into technical solutions through the implementation and integration of key enterprise platforms (ERP, CRM, PLM) and B2B systems.• Ensuring Strategic Execution: Managing the entire program lifecycle for new product introductions and strategic revenue programs, from planning through execution, ensuring alignment across all stakeholders.I am passionate about applying structured methodologies to solve ambiguous problems, influence without authority, and deliver meaningful business impacts. I am open to opportunities where I can use my skills and expertise in shaping operations.

Experience

1. Senior Operations Project Manager, Americas

   Apple

   Jan 2026 — Present

   Leading large scale transformational infrastructure and process improvement projects.

Education

• Ellison High School

  Diploma

  1999 — 2003

Skills

• Program Management
• Supply Chain Management
• Vendor Management
• Sap
• Leadership
• Account Management
• Operations Management
• Product Management
• Technical Support
• Inventory Management
• Inventory Control
• Business Process Improvement
• Product Development
• Sap Products
• Customer Satisfaction
• Customer Experience
• Os X
• Team Leadership
• Process Improvement
• Data Analysis
• Project Management