Elie Mansour

WORK HISTORY

EDUCATION

SKILLS

ABOUT ELIE MANSOUR

Professional Services leader with a proven record of scaling revenue, building service portfolios, and delivering enterprise solution implementations that drive measurable client success. I excel at aligning Professional Services with Sales, Product, and Client Success to accelerate growth, improve client outcomes, and strengthen long-term relationships. At BioConnect, I transformed Professional Services from a $450K annual revenue function into a $1.2M growth engine by redesigning our sales model, introducing flexible contracting, and launching a Managed Services program adopted by 7 of our largest enterprise clients. I’ve expanded service offerings for newly acquired product lines, implemented Salesforce Mission Control for end-to-end project oversight, and achieved a 75% billable utilization rate across my team. My leadership style blends strategic vision with operational discipline: I build scalable processes, mentor high-performing teams, and ensure every client engagement exceeds expectations. Whether driving margin growth, owning a P&L, or representing Professional Services at executive client meetings, I deliver results that last. Core strengths: • Scaling Professional Services revenue & margin • Leading high-performing delivery teams • Enterprise SaaS implementation leadership • Executive client engagement & relationship management • Managed Services & portfolio expansion • P&L ownership, forecasting & resource planning • Process improvement & delivery methodologies • Cross-functional collaboration with Sales, Product, and Client Success