Eli Courts
Scaling Teams & Culture | Operations Specialist Bridging Hospitality & Technology
- Role
- Founder & Principal Consultant at Serviceberry
- Location
- Charlottesville, VA, US
- LinkedIn followers
- 500 followers
About Eli Courts
People experience strategist bridging the gap between hospitality, technology, and workforce development. With 6+ years building high-performing teams and employee-first cultures, I bring operational leadership, people operations expertise, and hands-on tech implementation experience to drive organizational success.Passionate about empowering teams through purpose-built technology and people-centered operations that help them do what they love and thrive in a competitive industry.
Experience
Founder & Principal Consultant
May 2024 — Present · VA, US
Develop innovative strategies to enhance employee experience in fast-paced hospitality environments- Design and implement tailored programs that directly link staff satisfaction to guest delight- Provide expert guidance on building resilient, adaptable restaurant teams that thrive amid industry challenges- Offer comprehensive solutions spanning from back-of-house operations to front-of-house service excellence- Collaborate with restaurant owners and managers to cultivate a culture of excellence that drives both employee retention and customer loyaltyThrough Serviceberry\'s unique approach, I help restaurants nurture their teams to naturally yield exceptional dining experiences and stellar reviews, fostering sustainable growth in the competitive hospitality landscape.
Education
PCSI | People and Culture Strategy Institute
Human Resources Development
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