Eli Clemens
CX and Insights Leader - I leverage client insights and advanced analytics to drive expansion, foster engagement, boost loyalty, and generate revenue.
- Role
- National Cx and Insights Leader at CBIZ
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Eli Clemens
Results-driven CX & Insights leader with over 10 years of experience in developing and…
Experience
National Cx and Insights Leader
Mar 2015 — Present · Salt Lake City, UT, US
CX, Research, Insights, & Data Management• Executed approximately 450 insights projects over the past 10 years- consulted on hundreds more.• Developed and manage the CBIZ Client Experience Programs, including Voice of the Client, client interviews, insights presented to management, client journey, client churn, cross-selling, • Leader of the company-wide primary and secondary research to analyze various economic, industry-specific, and other research programs for our diverse channels, clients, and prospects. • Qualtrics certified, Salesforce and Pardot proficientInnovations• Developed multiple programs centered on interactive content, deployed to thousands of clients and prospects, focused on lead generation and pipeline growth• Won 2 KCDMA AMBIT awards for excellence in Data-Driven Marketing
Education
University of Utah - David Eccles School of Business
MBA
2006 — 2008
Brigham Young University
BA, International Development
2001 — 2004
Skills
- Competitive Analysis
- B2c Marketing
- Start-Ups
- Budgets
- Business Development
- Online Marketing
- Negotiation
- Marketing Management
- Email Marketing
- Salesforce.com
- Entrepreneurship
- Leadership
- Strategic Planning
- Management
- Direct Marketing
- Product Marketing
- Social Media Marketing
- Strategic Partnerships
- Product Launch
- Program Management
- Projects
- Strategy
- Marketing
- Project Planning
- Project Management
- Cross-Functional Team Leadership
- Marketing Strategy
- Market Research
- Event Management
- Product Management
- Advertising
- Product Development
- Analysis
- B2b Marketing
- Marketing Communications
- Training
- New Business Development
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.