Eliana Forlini
Groups & Events Coordinator @Hotel Principe di Savoia, Dorchester Collection
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WORK HISTORY
Groups & Events Coordinator @Hotel Principe di Savoia, Dorchester Collection
Dealing with group reservations enquiries (either by phone or by,e-mail), studying of each request in order to create the best offer on a yield management basis, contract issue and organization of group\'s staying and eventual events related to it (incentive programs, conferences etc), check of final billing, registration of exit interview feedback from the client and contact back of agency/company referral few months after the event in order to find other business opportunities.
EDUCATION
Università degli Studi 'Gabriele d'Annunzio' di Chieti
110/110 Cum Laude
University of Jyväskylä
Erasmus Grant
SKILLS
ABOUT ELIANA FORLINI
Friendly, able to work for objectives and on different projects at a time, good…
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