Eliana Alfaro
Product Manager, Site Solutions @Essex Property Trust
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WORK HISTORY
Product Manager, Site Solutions @Essex Property Trust
EDUCATION
Arizona State University
Bachelor of Arts, Psychology
ABOUT ELIANA ALFARO
As an IT professional with extensive experience in ticket management, I specialize in utilizing ServiceNow for efficient ticket intake and resolution. My core expertise lies in managing and optimizing platforms such as Yardi, Funnel, On-Site, and Rentcafe within our organization.I lead our team in ensuring seamless operations across these platforms, leveraging diverse IT systems to streamline workflows and elevate our efficiency and service delivery.With a background in Psychology from Arizona State University, I bring a unique perspective to our technical environment, blending IT expertise with an understanding of human behavior. This fusion aids in not just managing our team effectively but also in fostering productive client interactions.
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