Eli Chaviano
Account Manager at Estes Express Lines
- Role
- Account Manager at Estes Express Lines
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
Experience
Account Manager
Oct 2007 — Present · Tampa/St. Petersburg, FL, US
Develops and implements strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory •Provides reports on the sales activities for a given period of time •Interfaces with the customers to understand the customer\'s overall objectives and requirements •Contacts customers on a regular basis to maintain account relationships •Advises customers of Estes\' new product and services offered and obtains feedback on service products •Shares details with customers on additional offerings to provide value added service •Expedites the resolution of customer concerns •Prepares and conducts service presentations to the customer Contributes to the quarterly/annual business forecasting by providing account trends and future customer needs •Promotes world-class customer care throughout the terminal •Meets and exceeds predetermined sales goals and objectives and reports on progress weekly
Skills
- Ltl
- Warehousing
- Negotiation
- Logistics Management
- Forecasting
- Cold Calling
- 3pl
- Sales Operations
- Sales
- Freight Forwarding
- Customer Service
- Customer Satisfaction
- New Business Development
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