Hussein El-Genk
- Role
- Chief Information Officer at SARA Group
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Hussein El-Genk
Now, more than ever, business change is backed by technology. As a tech executive, my…
Experience
Chief Information Officer
Jan 2017 — Present
Led business and digital transformation to gain visibility and efficiency across siloes by country, create collaboration across teams, and streamline processes. Manage and mentor dispersed team of 15, directing infrastructure and operations, business applications, security and software engineering in South Asia, the Middle East, Europe and the US. Deployment from Capital Guidance (holding company). » Accelerated top-line sales, decreased costs by renegotiating contracts and addressing inefficiencies. » Overhauled enterprise processes into ERP and introduced sales and marketing automation through CRM. » Introduced analytics capabilities, developed a data warehouse and implemented Power BI. » Adopted cloud-based and SaaS systems to improve business enablement and iPaaS powered integration into architecture strategy to improve agility. » Evolved business model to B2B/B2C hybrid after analyzing CRM data showing shift sales model. » Collaborated to develop custom virtual visualization tool, transforming the customer experience. » Foster communication between IT team and business units to connect tech KPIs to business objectives. Give stretch opportunities to build internal talent pipeline. » Improved cyber security posture and developed roadmap for ISO 27001 certification. SaaS | Cloud | iPaaS | ERP | CRM | Analytics | Disaster Recovery | Cyber security | Business Intelligence | Project Management | Program Management | DevOps | Software Development | Automation | Sales Automation | HRMS | Integration
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