Elfreda Pitt-Hetherington

Head, t & o Risk & Business Management @BMO

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Head, t & o Risk & Business Management @BMO

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Toronto, ON, CA

EDUCATION

N/A

Schulich Executive Education Centre

Master's Certificate, Project Management

2012 — 2014

Queen's University

Master of Business Administration (M.B.A.)

N/A

University of Toronto

Bachelor of Arts

SKILLS

Program ManagementStrategy DevelopmentChange ManagementIT StrategyIT ManagementPeople ManagementTeam LeadershipProcess ImprovementStrategic PartnershipsStrategic CommunicationsVendor ManagementBusiness AnalysisBusiness ProcessBanking

ABOUT ELFREDA PITT-HETHERINGTON

I\'m a strategy and innovation executive with 20+ years of technology, financial services and digital management experience. I\'ve held increasingly senior roles across multiple lines of business leading transformational strategy, emerging technology innovation, digital enablement and IT governance risk & compliance. I\'m passionate about leading change and thrive on building strong partnerships and collaboration between technology and business. My previous roles include leadership in credit card & payments operations, enterprise innovation & development, omni-channel & transformation and product owner for telephone banking, chat and email channels.

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Elfreda Pitt-Hetherington — Head, t & o Risk & Business Management at BMO in Toronto, ON, CA | Unifers