Eleonora Pezzi
Employee Experience @DHL
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WORK HISTORY
Employee Experience @DHL
Bonn, DE
Defined key steps in the employee journey, identifying critical touchpoints to create a seamless and engaging experience- Designed digital user experiences for onboarding processes, ensuring a smooth start for new employees- Conducted usability tests and stakeholder interviews to uncover actionable insights and improve the employee experience- Analyzed qualitative and quantitative data to assess and optimize onboarding journeys and enhance the intranet platform- Researched and implemented innovative solutions to continuously improve the onboarding.
EDUCATION
Università degli Studi di Torino
Business Administration and Management
Hult International Business School
Summer Business Bootcamp
Galileo Galilei Technical Industrial Institute, Arezzo
High School Diploma, Information Technology
ABOUT ELEONORA PEZZI
I’m all about making things better—whether it’s a process or a project (preferably with the help of digital tools). My go-to question? “How can it get better than this?”Six years in AIESEC, a not-for-profit organization, taught me that purpose is everything—and that cross-cultural exchange is where the real magic happens. Working with youth from diverse backgrounds didn’t just deepen my appreciation for different cultures; it also showed me how new perspectives can lead to better teamwork and brighter ideas.I truly believe young people have the power to drive meaningful change, and I live by the mantra: “We place our confidence in youth as the key to unlocking a better future.”Naturally curious and always eager to learn, I thrive in multicultural teams where flexibility, open-mindedness, and attentive listening are the secret ingredients for creating impact.
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