Alexandra Maslennikova
Client Services Consultant Visa B2b Connect @Visa
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WORK HISTORY
Client Services Consultant Visa B2b Connect @Visa
London, GB
EDUCATION
University of Leeds
MA, Advertising and Marketing
Lomonosov Moscow State University (MSU)
BA, Russian Language and Literature
SKILLS
ABOUT ALEXANDRA MASLENNIKOVA
Passionate about delivering unparalleled client experiences and driving business growth within the financial sector. With over a decade of experience in client-facing roles, I have honed my skills in providing elite service to high net worth and ultra-high net worth individuals across diverse markets.In my most recent role as a Citi Gold Client Service Manager at Citibank, I was recognized twice as the top performer within the Client Service Team for my dedication to exceeding targets and delivering exceptional service. I successfully managed investment and fund transfers, payments, and FX queries, ensuring swift resolution and customer satisfaction. Additionally, I collaborated on initiatives that resulted in over £1M of new money for time deposits. I am currently seeking new opportunities in client services within the financial sector, where I can leverage my skills and experience to make a meaningful impact. If you\'re looking for a dedicated and results-oriented professional to join your team, let\'s connect!
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