Eleni Balouris

About Eleni Balouris

Passionate about driving organizational success through strategic HR operations, I bring over a decade of experience in talent acquisition and management. Currently serving as a Manager of HR Operations at UPMC, I\'ve had the privilege to lead and mentor dynamic teams, fostering an environment of continuous learning and innovation.In my current role, I act as the linchpin for disseminating critical updates and best practices across a vast network of recruiters, ensuring alignment with company policies and industry standards. Spearheading the design and implementation of comprehensive training programs, I am dedicated to empowering my team with the skills and knowledge needed to thrive in a dynamic recruitment landscape.With a keen eye for data analysis, I leverage recruitment insights to drive strategic decision-making, optimizing processes and programs to attract top-tier talent. Notably, I\'ve led candidate reengagement efforts, successfully reconnecting with rejected candidates and previous employees, bolstering our talent pipeline and organizational agility.Throughout my career, I\'ve excelled in building strong relationships with hiring managers and HR professionals, collaborating to develop and implement recruitment strategies that align with business objectives. From technology recruitment at PNC to executive talent acquisition at UPMC, I\'ve honed my skills in sourcing, interviewing, and developing diverse talent pipelines.Committed to continuous improvement, I initiate engaging conversations and facilitate knowledge-sharing forums, fostering a culture of collaboration and innovation. By staying abreast of industry trends and best practices, I ensure my team remains adaptable and effective in an ever-evolving recruitment landscape.I thrive on challenges and am driven by a passion for cultivating high-performing teams and driving organizational change. Let\'s connect to explore how my expertise can contribute to your team\'s success.

Experience

1. Manager, HR Operations

   UPMC

   Jun 2022 — Present

   Acted as a central point of contact for disseminating information on updates and changes in recruitment processes to the entire Talent Acquisition department, accommodating diverse needs and skill levels across a network of over 100 recruiters.• Spearheaded the design and implementation of a comprehensive training program for all recruiters, ensuring alignment with company policies and industry best practices.• Proactively communicated updates and changes in recruitment processes to all of Talent Acquisition, fostering a culture of continuous learning and adaptability.• Utilized recruitment data analysis to drive strategic decision-making, including the development and optimization of sign-on bonus programs to attract top talent.• Led a team of 4 members in Talent Relations, pioneering candidate reengagement efforts and successfully reengaging candidates rejected within 24 hours, as well as previous employees.• Designed and implemented team processes and functionality, resulting in increased efficiency and effectiveness in candidate reengagement efforts.• Identified and addressed gaps in the recruitment process, working collaboratively with cross-functional teams to implement strategic improvements and enhance overall recruitment outcomes.• Played a key role in hiring top talent by leveraging innovative candidate reengagement strategies and implementing a more strategic recruitment process.• Established and facilitated monthly meetings with recruitment leaders across the organization, fostering open dialogue and collaboration to share best practices and discuss system updates.• Initiated a monthly forum for recruiters, providing a platform for information dissemination on new recruitment processes, market trends, and best practices, ensuring alignment and unity across the recruitment team.• Implemented strategies to keep recruiters informed and updated on industry trends and best practices.

Education

• Ohio University

  Bachelor of Arts (B.A.)

  2008 — 2012

Skills

• Leadership
• Facebook
• Customer Service
• Psychology
• Experience Working with Children
• Microsoft Excel
• Powerpoint
• Events
• Human Resources
• Microsoft Word
• Talent Acquisition
• Social Media
• Organization
• Onboarding
• People Skills
• Management
• Microsoft Office
• Time Management
• Twitter
• Peoplesoft
• Sharepoint
• Interviews
• Recruiting