Eleni Ackerman
Assisting companies to transform their Data & AI organization to thrive in a Digital World | Customer Success | IBM.com
- Role
- Principal Leader, Customer Success Managers, Ibm Technology Sales, Us National Market West at IBM
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Eleni Ackerman
Leading Customer Success Managers to enable clients in their digital transformation. Prior experience of 20+ years of experience includes software development, hands-on people management, customer success, and results driven technical project management. Passionate, driven, and highly focused, with a solid track record in managing complex software solutions encompassing the entire lifecycle which exceed customer expectations. Consistently recognized for my ability to build motivated teams and deliver results in cross-functionally, fast-paced, and competitive work environments.
Experience
Principal Leader, Customer Success Managers, Ibm Technology Sales, Us National Market West
Jan 2022 — Present · Austin, TX, US
Second line leader driving digital transformation for 180+ cross industry clients in the US West region via adoption of IBM’s Data, AI and Automation portfolio.
Education
University of Florida
Bachelor of Business Administration - BBA
University of Florida
Master of Science - MS
Skills
- Websphere
- Integration
- IT Strategy
- Java Enterprise Edition
- Enterprise Architecture
- Software Project Management
- Agile Methodologies
- Software Development
- Scrum
- Agile Project Management
- Soa
- Requirements Analysis
- Sdlc
- Software Engineering
- Solution Architecture
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