Elena Webb
Experienced Customer Success Leader
- Role
- Sr Director of Customer Success at InteLogix
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Elena Webb
CX & BPO professional with 20 years experience planning, implementing, and managing…
Experience
Sr Director of Customer Success
Jun 2023 — Present
Driving Customer Success Excellence and delivering world-class solutions and thought-leadership for our Automotive and Financial Services clients.
Education
Albion College
B.A., English/Political Science
1995 — 1999
Skills
- Telecommunications
- Analysis
- Coaching
- Account Management
- Team Building
- Vendor Management
- Program Management
- Strategy
- Call Centers
- Performance Management
- Crm
- Digital Marketing Experience
- Voice of the Customer
- Project Planning
- Multi-Channel Marketing
- Strategic Consulting
- Sales
- Business Process Improvement
- Customer Experience
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