Elena Prokopenko

Senior Legal & Tax Operations Executive | Enrolled Agent | Specialized in Tax Resolution, Controversy & Procedure, Compliance, and Operational Efficiency

Role
Lead Tax Professional, Enrolled Agent at Anthem Tax Services
Location
Irvine, CA, US
LinkedIn followers
500 followers
Finance & AccountingView LinkedIn profile

About Elena Prokopenko

Experienced and results-driven professional with over 15 years of legal background and 8…

Experience

  1. Lead Tax Professional, Enrolled Agent

    Anthem Tax Services

    Jun 2025 — Present · US

    Lead resolution strategy and compliance execution for a high-volume client base, representing individuals and businesses in complex federal and state tax matters. Key Responsibilities- Lead strategy development for resolving complex federal and state tax matters, aligning resolution pathways with client goals and regulatory frameworks- Oversee comprehensive financial analysis to identify optimal outcomes for a diverse client base, including high-stakes and sensitive cases- Direct preparation and submission of IRS and state resolution programs, including Offers in Compromise, Installment Agreements (IA and PPIA), and Currently Non-Collectible (CNC) status- Manage negotiations with tax agencies to secure collection holds and remove liens, levies, wage garnishments, and resolve passport revocation issues- Represent clients in audit proceedings, audit appeals, and audit reconsiderations, ensuring compliance and favorable outcomes- Supervise penalty abatement, AUR reconsideration, balance reassessment, and Innocent Spouse Relief cases- Address identity theft and taxpayer account discrepancies through proactive resolution strategies- Manage a large and dynamic client portfolio with precision, leveraging CRM platforms (IRS Logics, Salesforce; PitBullTax, Canopy) to maintain deadlines, urgency, and prioritization- Collaborate cross-functionally with sales, case management, and leadership teams to streamline workflows and enhance service delivery- Provide operational oversight and procedural support to internal teams, contributing to training, backend infrastructure, and organizational scaling initiatives- Act as a strategic partner to leadership, with insight into compliance, operational systems, and client service excellence.

Education

  • Moscow Academy of State and Municipal Management

    Master's degree, State and Municipal Management

    2007 — 2008

  • Peoples’ Friendship University of Russia

    Master's degree, International Law and Legal Studies

    2003 — 2006

  • Peoples’ Friendship University of Russia

    Master's degree, International Relations and Affairs

    1999 — 2005

  • Shandong University

    Certificate, Chinese as Second Language

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Elena Prokopenko — Lead Tax Professional, Enrolled Agent at Anthem Tax Services in Irvine, CA, US | Unifers