Elena Mustafina

Director, Software Delivery @ruby

Toronto, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Feb 2022 — Present

Director, Software Delivery @ruby

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EDUCATION

2010 — 2012

Ryerson University

Certificate Program, Project Management

1995 — 2000

V. N. Karazin Kharkiv National University

Master of Arts - MA, English Language and Literature, General

SKILLS

SqlSoftware DevelopmentProject PlanningScrumMs ProjectAgile Project ManagementAgile MethodologiesManagementTeam LeadershipSoftware Development Life Cycle (Sdlc)Business Process ImprovementProgram ManagementChange ManagementCustomer ServiceVendor ManagementSoftware Project ManagementProject ManagementE-CommerceTestingWeb ApplicationsProject DeliveryQuality AssuranceProcess ImprovementSdlcBusiness AnalysisRequirements Analysis

ABOUT ELENA MUSTAFINA

7+ years of working in customer service, product support and project management in the software development industry. Business experience in working with leading international vendors and datacenter providers.Interested in projects where I can fully use my experience in project management, customer service and product support.Specialties: Vendor Management, Project Management, Customer Relations, Change Management, Business Analysis, Negotiating and Team Building, Cross-teams Communication.

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