Elena Koo
Product Design @ KeyBank
- Role
- Product Designer at KeyBank
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Elena Koo
Product Designer dedicated to delivering scalable design solutions that address core user challenges. I thrive in projects that combine business and user needs, collaborate cross-functionally, and empower creativity.Previously, I\'ve worked on banking platforms, consumer-facing health tech, and game interfaces.
Experience
Product Designer
Jun 2024 — Present · New York, NY, US
Orchestrating end-to-end product design for a high-volume banking platform serving millions of users, driving measurable improvements in customer retention and revenue generation through modernizing the digital experience.• Spearheaded mixed-method research initiatives (usability testing, A/B testing, competitive analysis) to drive data-driven decision making and reduce product risk.• Partnered with Product Managers to translate complex business requirements and ambiguity into clear, intuitive design systems and user flows.• Collaborated closely with Engineering and QA throughout the Agile lifecycle to validate technical feasibility, streamline developer handoff, and ensure pixel-perfect execution.
Education
UCLA
Bachelor of Science - BS, Cognitive Science
2018 — 2022
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