Elena Zhang

Data Engineer II @Amazon

Role: Data Engineer Ii Customer Service Automation (Chatbot, Voicebot) at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Elena Zhang

Highly analytical and results-driven AI/ML and Data Engineering professional with 7 years…

Experience

Data Engineer Ii Customer Service Automation (Chatbot, Voicebot)
Amazon
Mar 2025 — Present · Seattle, WA, US

Education

New York University
Master's degree, Database Technologies
2018 — 2019
Beijing Forestry University
Bachelor of Management, Tourism Management
2012 — 2016

Contact information

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•••••@amazon.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Elena Zhang

Experience

Data Engineer Ii Customer Service Automation (Chatbot, Voicebot)

Education

New York University

Beijing Forestry University

Find verified contacts for anyone on LinkedIn