Elena Grebeniuk

Qa Analyst @Hints

Toronto, ON, CA

Conduct manual testing for the integration of an AI personal assistant into Managment tools, CRM systems, and calendar ensuring seamless functionality and optimal user experience.• Implemented and executed automated tests for the website using Cypress, ensuring robust and reliable functionality across various user interactions.• Collaborate closely with cross-functional teams to align testing strategies with project goals.• Develop and execute comprehensive test scripts, and cases, focusing on CRM-specific functionalities and AI interactions, and API testing for CRM platforms using Postman.• Identify, document, and track software defects using tools like TestRail and Trello, facilitating efficient communication and resolution.• Conduct thorough regression testing to validate fixes and enhancements, maintaining high-quality standards for CRM integration.• Conduct testing of natural language processing (NLP) capabilities within CRM workflows.• Participate actively in Agile processes, contributing to sprint planning, daily stand-ups, and sprint reviews.• Document in TestRail and communicate test results in Trello, providing valuable insights to stakeholders and supporting informed decision-making.