Elena Porter

Administrator @York Realty

CA

At Heights Residential, I contributed to expanding the company from 3 to 20 employees. I developed office systems to attract and track customers, manage client communications, and coordinate up to 5 crews. My responsibilities also include training new staff, minor bookkeeping, and handling HR tasks. • Provide exceptional customer service, ensure detailed attention and care• Coordinate financial activates with accountants and communicate with CRA and WCB• Maintain strong relationships with both large and small customers• Ensure clear communications cross different levels of the company• Communicate with CRA and WCB and use their webtools• Keep clear communication between different levels at the company• Adapt quickly and efficiently to changing situations, keeping all parties informed• Manage accounts receivable and assist with reconciliation and expense tracking• Proficient in using GSuite, QBO, Square, PayPal, MS Word, MS Excel, Payment Evolution, Dext, Karbon, DocuSign, MyBenefits, Adobe Acrobat, custom-built CRM, and employee management software tools• Perform accurate data entry

University of Alberta

BFA, Acting

MacEwan University

Diploma, Drama and Dramatics/Theatre Arts, General