Elena Maslova
Business Analyst @Sberbank-Technology
Moscow, RU
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2013 — Present
Business Analyst @Sberbank-Technology
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SKILLS
ConsultingCustomer ExperienceContact CentersWorkforce ManagementCall CenterManaged ServicesIntegrationEnterprise SoftwarePre-SalesProduct ManagementTechnincal TranslationPerformance ManagementItilTelecommunicationsCall LoggingCall RecordingOutsourcingContact CentreSales EngineeringQuality ManagementTennisBusiness ProcessManagementAvaya TechnologiesCtiPbxSolution DesignVoipAvayaSipProject ManagementCustomer SatisfactionTelephonyManagement ConsultingCall RoutingSolution SellingConsultancyIvrCloud ComputingAnalytics
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