Elena Lucia Ruiz

Shift Lead @Board & Brew

Tempe, AZ, US

As a shift lead, I oversee and mentor team members to ensure efficient, seamless operations throughout each shift. I manage customer orders with informed and personalized recommendations, supervise kitchen duties such as ingredient portioning, uphold cleanliness standards, operate the bar, and maintain expert knowledge of an extensive beer and cider selection. Additionally, I proactively engage with customers to ensure satisfaction while maintaining an organized workspace and optimizing workflow efficiency.

The College of Liberal Arts and Sciences at Arizona State University

Bachelor of Science - BS, Communication

Helix Charter High School

High School Diploma