Olena B.

Property Manager @FirstPort (UK)

Cambridge, GB

Responsible for ongoing maintenance, repairs, security and upkeep of properties, responsible for health and safety checks on safety equipment, emergency exits, and overall building safety. Assessed the quality of recent repairs and maintenance work. Initiated conversion to energy-efficient electricity equipment, minimising costs for residents. Efficiently managed contractor performance, including raising orders, regulating onsite tasks and utilising software programmes such as Data Station, Qube and Salesforce. Managed an external redecoration project from initiation to completion, including task preparation, liaising with surveyors, workflow scheduling, obtaining quotes and overseeing launch, execution and performance monitoring. Provided proactive support and excellent customer service to all residents, ensuring queries were handled promptly, adhered to all policies and procedures, and managed FRA, HSRA and incident

Kyiv National Linguistics University

Master's degree

International House Budapest

CELTA

Kyiv National Linguistics University

Interpreter